A few things to know before you come stay with us. Still have a question? Give us a call or send us a note—we’re always happy to help.

Staying At Two Palms 

Is Two Palms a 21+ property? 

Yes. Two Palms is exclusively a 21+ property. All guests must be 21 years of age or older to stay with us, and a valid photo ID is required at check-in. 

Reservations that do not meet our age requirement are subject to cancellation and forfeiture of the stay without refund.

How many rooms does Two Palms have? 

Just seven. We’re a small, intimate motel in the heart of Cayucos, a short walk from the beach and downtown. 

How do I make a reservation? 

The easiest way is right here on our website—just click BOOK NOW. 

You’ll need a valid credit or debit card (Visa, Mastercard, American Express, or Discover), phone number, and email address to complete your reservation. 

Prefer to talk to us? Give us a call at (805) 995-9800 and we’ll be happy to help.

Why can’t I book just Friday or Saturday night? 

We occasionally require a two-night minimum on select weekends and longer minimum stays during holidays and special-event periods. 

If you’re having trouble finding the dates you’re looking for, give us a call. We may be able to help.

Canine Companions 

Do you allow dogs? 

Yes! We have four guest rooms that welcome one well-behaved canine companion or emotional support dog under 50 lbs. 

Dogs must be kept on a leash in common areas and may not be left unattended in guest rooms. A one-time $125 + tax dog fee applies to each stay. Unauthorized dogs are subject to a $250 nightly fee. 

To book a stay with your canine companion, please review our Dog Policy and give us a call at (805) 995-9800. 

Traveling with a service animal? Please contact us prior to your stay so we can make sure everything is ready for your arrival.

Group Stays & Buyouts 

Can we reserve rooms for a group? 

Absolutely. With just seven rooms, Two Palms is an easy place to bring everyone together. 

We offer room blocks and full-property buyouts for celebrations, retreats, reunions, group getaways, and other special occasions. 

Reach out to us at hello@twopalmsmotel.com and tell us what you have in mind. 

Can we reserve the entire motel? 

Yes. A full buyout gives your group all seven guest rooms and makes Two Palms feel like your own little place in Cayucos for a while. 

Contact us directly for availability, pricing, and details.

Cancellations & Changes 

What is your cancellation policy? 

For standard reservations, cancellations made at least 72 hours prior to 12:00 AM Pacific Time on your arrival date are eligible for a full refund. 

Cancellations made within 72 hours of arrival will result in the forfeiture of the reservation and all payments made. Changes to reservations cannot be made within 72 hours of arrival. 

No-shows and early departures are non-refundable. 

Do holidays and special-event dates have a different cancellation policy? 

Yes. A 60-day cancellation policy applies to the following periods: 

• September 4–7, 2026 

• December 26, 2026–January 4, 2027 

• May 21–31, 2027 

• July 1–5, 2027 

• September 3–6, 2027 

• December 26, 2027–January 3, 2028 

Cancellations made at least 60 days prior to 12:00 AM Pacific Time on your arrival date are eligible for a full refund. 

Cancellations made within 60 days of arrival are subject to the full cost of the reservation. 

Payment in full is due 60 days prior to arrival for reservations falling within these periods. 

Changes to guest details during holiday and special-event periods are subject to a $500 alteration fee. 

What is the cancellation policy for an extended stay? 

Reservations of five nights or more have a 30-day cancellation policy. 

Cancellations made at least 30 days prior to 12:00 AM Pacific Time on your arrival date are eligible for a full refund. Cancellations made within 30 days of arrival are subject to the full cost of the reservation. 

Changes to extended-stay reservations cannot be made within 30 days of arrival. 

Can I make changes to my reservation? 

Of course, as long as your reservation is outside its applicable cancellation period. 

Standard reservations cannot be modified within 72 hours of arrival. Holiday and special-event reservations cannot be modified within 60 days of arrival, and reservations of five nights or more cannot be modified within 30 days of arrival. 

Give us a call at (805) 995-9800 and we’ll do our best to help.

Payment 

When will I be charged for my stay? 

For standard reservations booked more than 72 hours before arrival, credit cards will be charged for the full amount of the stay 72 hours prior to 12:00 AM Pacific Time on your arrival date. 

Reservations made within 72 hours of arrival require payment in full at the time of booking. 

Debit cards are charged in full at the time of booking. 

Holiday and special-event reservations are charged 60 days prior to arrival. 

Will my card be authorized for incidentals? 

Yes. At check-in, the card on file will be authorized for $100 per day to cover incidentals and additional purchases made during your stay. 

Any outstanding charges will be applied to the card on file at checkout.

Check-In & Check-Out 

What time is check-in? 

Check-in begins at 3 PM. 

A valid photo ID and credit card are required at check-in. All guests must be 21 years of age or older. 

Can I arrive after hours? 

Of course. If you’ll be arriving after the lobby closes, please contact us in advance and we’ll arrange an easy after-hours check-in. 

What time is check-out? 

Check-out is at 11 AM. 

There’s no need for a formal goodbye—although we’d love it if you stopped by the lobby before heading home. 

Can I check out late? 

When available, late checkout can be arranged for $75 per hour until 1 PM. Checkouts after 1 PM will be charged 100% of the nightly room rate. 

Check with us on the morning of departure and we’ll let you know what we can accommodate.

The Good Stuff

What amenities are included in the rooms?

We’ve filled the rooms with the things we love and think you will too.

Each room features:

• Parachute linens
• FableRune Botanicals bath amenities
• Private garden patio
• In-room air conditioning
• Complimentary high-speed Wi-Fi
• 55" flat-screen TV
• Cozy tub + shower combo
• Curated minibar + in-room fridge
  

What amenities are available around Two Palms?

Two Palms is small by design, but there’s plenty here to make yourself at home.

Around the property, you’ll find:

• Complimentary morning coffee + tea service
• Pebble ice machine in the lobby
• Two Palms lobby boutique
• Beach towels for days by the water
• Ping pong
• Complimentary on-site parking
• EV charging station
• Curated drinks available for purchase in the lobby
• Outdoor fire pit
• Garden seating + hangout zone
• And best of all, the beach is just steps away

Rooms & Housekeeping 

Is housekeeping included? 

Yes. We offer housekeeping service during your stay. 

If you’d rather not be disturbed, simply use the Stay Out sign on your door. For extended stays, housekeeping is required every three days. 

Do you offer rollaway beds or cribs? 

No. We do not offer rollaway beds or cribs. 

Two Palms is a 21+ property, and all rooms have a maximum occupancy of two guests. 

Is there a phone in my room? 

No room phones here. We like to keep things simple. 

Text us during lobby hours with questions, housekeeping requests, local recommendations, or anything else you might need while you’re here. 

Do you have Wi-Fi? 

Of course. Complimentary high-speed Wi-Fi is available throughout Two Palms. You’ll find the network and password information in your room.

Parking 

Is parking available? 

Yes. Complimentary on-site parking is available exclusively for registered Two Palms guests. 

Our parking areas are uncovered and unsecured, so please lock your vehicle and keep valuables with you or in a secure location.

Around Two Palms 

What are your quiet hours? 

Quiet hours are 9 PM–8 AM.